Terms & Conditions

Applies to: Orders placed on overxero.com and delivered within the United States.

These Terms & Conditions (“Terms”) govern your use of our website, purchases, and services. By accessing overxero.com or placing an order, you agree to these Terms. Please read carefully.

1) Definitions

  • “We”, “Our”, “Us”: Refers to Phuc Thinh General TMDV Co., Ltd, the operator of overxero.com.

  • “Customer”, “You”, “Your”: Refers to the individual or entity using our site or purchasing products.

  • “Products”: Items offered for sale on overxero.com.

2) Eligibility

  • You must be at least 18 years old to place an order.

  • By using this site, you confirm that all information provided (billing, shipping, contact details) is accurate.

3) Orders & Acceptance

  • All orders are subject to availability and acceptance.

  • We reserve the right to cancel or refuse any order at our discretion, including cases of pricing errors, fraudulent activity, or inventory issues.

  • An order is considered confirmed only after you receive a confirmation email.

4) Pricing & Payments

  • All prices are listed in U.S. Dollars (USD).

  • Taxes and shipping fees are calculated at checkout.

  • Accepted payment methods: PayPal, Visa, Mastercard, American Express, and other secure processors.

  • Payments are processed securely; we do not store full credit card details.

5) Shipping & Delivery

  • Orders are shipped within the timelines specified in our Shipping Policy.

  • Delivery estimates are not guaranteed; delays may occur due to carriers, weather, or peak seasons.

  • Risk of loss transfers to the customer once the package is handed to the carrier.

6) Returns & Refunds

  • Our Return & Refund Policy applies to all orders.

  • Customers must request a Return Merchandise Authorization (RMA) before sending back items.

  • Unauthorized returns may be refused or delayed.

7) Use of Website

You agree not to:

  • Copy, distribute, or misuse content from overxero.com without permission.

  • Interfere with website security, servers, or functionality.

  • Use automated bots or scraping tools without authorization.

8) Intellectual Property

  • All images, product descriptions, logos, and website content are the property of overxero.com or licensed to us.

  • You may not use our trademarks or designs without prior written consent.

9) Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages (including lost profits, lost data, or business interruption).

  • Our maximum liability for any claim relating to your order will not exceed the total amount paid for the product(s).

10) Governing Law

  • These Terms are governed by the laws of the United States (for customers in the U.S.) and applicable international regulations.

  • Any disputes will be resolved in the appropriate courts of jurisdiction.

11) Policy Updates

We may update these Terms & Conditions from time to time. The “Last updated” date will always indicate the current version.

12) Contact Information

For questions regarding these Terms:

  • Business Name: Phuc Thinh General TMDV Co., Ltd

  • Support Email: support@overxero.com

  • Customer Support Phone: +84 975 044 286

  • Registered Address (Not a return address):
    LK4-52, Khu dân cư giáp khu tái định cư Đồng Mỹ, đường Võ Nguyên Giáp,
    Phường Tân Lập, Tỉnh Hưng Yên, Việt Nam

Terms & Conditions FAQ

Q1: What payment methods do you accept?
We accept PayPal, Visa, Mastercard, American Express, and other secure payment processors.

Q2: How do I know my order is confirmed?
You will receive a confirmation email once your order is accepted.

Q3: Can I return a product?
Yes, returns are accepted within our 180-day return window as described in the Return & Refund Policy.

Q4: Who owns the content on overxero.com?
All product images, designs, and text belong to overxero.com or its licensors.

Q5: What happens if my order is delayed?
Delivery times are estimates. We will assist in resolving carrier delays, but we are not liable for issues beyond our control.