Applies to: Visitors and customers of overxero.com.
This Cookie Policy explains how overxero.com uses cookies and similar tracking technologies to improve your browsing experience, provide essential website functionality, and analyze website traffic.
1) What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us recognize your browser, remember your preferences, and improve the overall shopping experience.
2) Types of Cookies We Use
| Type of Cookie | Purpose | Examples |
|---|---|---|
| Essential Cookies | Required for site functionality, such as shopping cart and checkout. | Session ID, authentication tokens. |
| Performance Cookies | Help us analyze website usage and improve performance. | Google Analytics. |
| Functional Cookies | Remember your preferences (e.g., language, currency, login details). | User settings, saved addresses. |
| Advertising Cookies | Deliver personalized ads and measure marketing effectiveness. | Google Ads, Facebook Pixel. |
3) Why We Use Cookies
-
Enable shopping cart and checkout.
-
Save login and account preferences.
-
Track order status and site performance.
-
Show relevant offers and promotions.
-
Understand how visitors interact with our site to improve usability.
4) Managing Cookies
You can control cookies through your browser settings:
-
Block or delete cookies anytime.
-
Opt out of personalized advertising through Google Ads Settings or Your Online Choices.
-
Note: Disabling essential cookies may affect site functionality (e.g., checkout may not work properly).
5) Third-Party Cookies
We may allow trusted third-party services to place cookies on your device, including:
-
Google Analytics: Tracks website traffic and user behavior.
-
Google Ads / Facebook Ads: Provides personalized advertising and performance tracking.
-
Payment Processors (PayPal, Stripe): Ensure secure transactions.
6) Data Retention
Cookies are stored for varying durations:
-
Session cookies: Deleted when you close your browser.
-
Persistent cookies: Stay on your device until deleted manually or expired automatically (usually 30–365 days).
7) Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology, laws, or our practices. The “Last updated” date will always show the current version.
8) Contact Information
If you have any questions about this Cookie Policy or how we use cookies:
-
Business Name: Phuc Thinh General TMDV Co., Ltd
-
Support Email: support@overxero.com
-
Customer Support Phone: +84 975 044 286
-
Registered Address (Not a return address):
LK4-52, Khu dân cư giáp khu tái định cư Đồng Mỹ, đường Võ Nguyên Giáp,
Phường Tân Lập, Tỉnh Hưng Yên, Việt Nam
Cookie Policy FAQ
Q1: What are cookies used for on overxero.com?
They help with site functionality (cart, checkout), saving preferences, analyzing traffic, and showing relevant ads.
Q2: Can I disable cookies?
Yes. You can block or delete cookies in your browser settings, but essential site functions (like checkout) may stop working.
Q3: Do you use third-party cookies?
Yes. Services like Google Analytics and PayPal may set cookies to process orders and improve your experience.
Q4: How long do cookies stay on my device?
Session cookies disappear after you close your browser. Persistent cookies may last up to 1 year unless deleted manually.
Q5: How do I contact you about cookies?
Email us at support@overxero.com or call +84 975 044 286.